Béjaïa Province Holidays from AU$3,260

Staff were super accomodating and made the whole trip a lot better.

The staff is very friendly, the property is interesting and unique with the outside patio, “The Yard” being a great place to chill in the afternoon and evening. Location is only a block from all of the touristy stuff in Fisherman’s Wharf and you can catch a bus tour in the same block. There’s also a streetcar stop less than a block away that will take you directly to the Ferry Terminal and downtown. In short, the location of the hotel is awesome if you’re looking for a primarily tourist experience.

Newly renovated it seems, very clean, comfortable beds, great staff. Steps to Fisherman’s Wharf. Buffet breakfast included was a definite winner. Will return

The staff is very friendly and the property is beautiful. The room where I stayed at, I was hearing a bit of the next door neighbor's tv. I also did not get to use the beautiful Fairmont robes. Probably they forgot to put clean ones there that day. At the restaurant the person cleaning the tables was such a wonderful man I forgot his name I give him 5 stars for his service. The other staff a bit slow to come by the table to check on you or pay the bill. Other than that it was such a lovely place to spend the night in SF.

I asked the receptionist at the front desk about my VIP amenity and was rudely told in front of other guests that I didn’t have one. That is not a good way to make a first impression and it’s not even accurate. I didn’t receive any perks because I was too embarrassed to argue about it.